Usefull Information

Frequently Asked Questions

How do I find my driver?

Our driver will be waiting for you in front of your arrival hall with personalized sign including You name.

What happens if my flight is delayed?

We will have a driver waiting for you at the airport, whether you are 1 hour or 6 hours late!!!


Is there is an additional charge if my flight is late?

No, unlike some transport service companies, we don't charge waiting time. But please feel free to tip your driver if your flight lands at 4:00 AM.


When will you pick us up on departure day?

We can pick you up at the agreed point or anytime you decide by calling us at: 00359 894 411 223
24 hrs.


Do you provide car seats for children under 3?
We  provide car seats /on request/.


What do I do if someone at the airport proposes to take me into the city?

You should be aware that there are drivers at Bulgarian airports without authorization or proper insurance, and they may charge you more than you arranged with us when you arrive at your destination.


What languages do you speak?

All our experienced airport transport drivers speak English as well as German and Rusian.

Do you offer discounted rates ?

Of course we do! For our regular clients.

How much should I tip the driver ?
Tips are at the discretion of the passenger and according to the service you received.



How far in advance should I submit my reservation ?
Your airport pick up service reservation must be submitted a minimum of 12 hours prior to your arrival and / or departure to the airport in Bulgaria.



      Can I use your company services not only for airport pick up?
      Yes, all the time. Keep the brochure that driver will give you. You will    find information about great tours and other useful information.
       Wath is the time difference ?
        Bulgaria its (GMT+2) Helsinki, Riga, Sofia, Tallinn, Vilnius.
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